Oireachtas Joint and Select Committees

Thursday, 31 May 2018

Public Accounts Committee

Garda Internal Audit Report on ICT Directorate Payments Process

9:00 am

Mr. Joseph Nugent:

There is a view that PULSE is not fit for purpose. The underlying system is fit for purpose, however. There are problems - this will sound perverse - with getting information easily out to gardaí on the ground. We have done a lot of work in this regard. Without considerable investment in technology, we have been able to provide 100 mobile phones to officers in Limerick who are accessing PULSE on the street. The process is good. The underlying system is there but it looks dated. It does not have easy graphical access and is not easy to get the information out of it. The information is there, however, and we know we can make improvements in that space.