Dr. Stephanie O'Keeffe:

The communications strategy was to ensure that when women received information, if they wanted to get their files from CervicalCheck they could.

The communications strategy was to cater for if they then went public. If they legitimately sought legal redress through the courts and if it went public, then clearly there would be a message to the effect that the CervicalCheck programme failed them. This is something widely anticipated across all screening programmes. Screening will work at a population level but unfortunately it will not work for every individual.