Mr. Owen Collumb:

It is not a personal assistant service. Also, it does not have any meaningful effect on those people's lives, as reported by the IWA. It is such a small system. A person may drop in and assist a family member with the task of getting out of bed. That assistance is essential but that level of service does not have any meaningful effect on that person's life.

The Senator asked about the service I have. I get more than 100 hours per week. My life begins when my personal assistant arrives at the front door and it stops when they go out the front door. My history is one of institutionalisation. I was put into an institution following an accident. I had a motorbike accident and, following it, I was institutionalised when I was 21 years of age. I had no choices over the control of the services I received in there. Now I live independently in the community. I work and I pay taxes. I get up in the morning and go out. There is no way that would happen without my having a quality personal assistant service.