Ms Carol Boate:

Not too much; only when issues arise because my role is to implement the licence as it currently stands. For example, the self-exclusion system online was not a feature of previous licences. Each licence differs slightly. The unclaimed prizes has drawn quite a bit of attention. That change in that regard is not the only change.

There is no specific break clause such that we can step back and re-evaluate. Obviously, in an extreme scenario, under the Act, I can revoke the licence, which is a big step. There is no particular break clause of the type that is built into other contracts.