Ms Carol Boate:

Under the old licence, prizes were prizes. If they were unclaimed, they went back in to players as top-up prizes. For example, we might put an extra €1 million on the lotto jackpot for a certain weekend. It is important to be clear that unclaimed prizes are never zero. People always lose tickets or forget to check their numbers. Some people do not bother collecting a prize. Regardless of where they were going to go, we would always check-----