Tom Neville (Limerick County, Fine Gael)
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This leads on from what was just said about IT systems for the people working on the public side. The witnesses might not be able to answer this. The debate I had with senior management related to IT systems, their operation and how management prioritises what IT system has to be developed, enhanced or repaired, given the amount of money that is left over from the new money which the Government has given for the development of new services. I have not been able to get an answer to that and I have not been able to get a figure related to that. I am still waiting for a figure and I have submitted a parliamentary question about it too. If the witnesses are not able to answer this, I totally understand. In their experience, what would the top two or three things that could be introduced in IT to increase the efficiency of their job and help them? Have the witnesses been given a roadmap about how any proposals they have been made can be delivered?

Have the witnesses ever been told how to present a business case to make sure that system can be put in place? Does any such communication go on?