Ms Lois West:

That is correct. We had a lot of conversations back and forth at the time. It was several times a day. I remember a particular email to Ms Galligan on 22 November 2016 where I said we really need to be very explicit about what the issues are here.

I believe my words in the email were: "We need to smack the organisation around the face with this. This is potentially very explosive if we are correct."