Mr. Bill Stanley:

Our observation is that we have come across two particular clusters in that respect, one in the south Kilkenny region and one in Galway. I draw the Chairman's attention to the fact that we have 630 partners. At any particular time we endeavour to make sure they are satisfied and that their experience of the partnership is good. However, at any particular point in time there may be dissatisfactions and we endeavour to address those. The call log we have set up is quite active. There have been references to that. I wrote to all of our 630 partners. Having regard to the fact that these are long-term agreements, some of them are already more than 20 years old and people's circumstances change. We received back a small number of those letters marked "return to sender" and we are working through those one by one to make sure those letters get delivered to all 630 partners. In addition, we have advertised the call line on our website. We have got it published with the Irish Farmers Association, IFA, and ensured reference is made to it in various online coverage by agri-media outlets.