Mr. Gerard Murphy:

We considered how we could improve our communications. As regards many of the schemes, in particular those where the annuities are only now coming in play, although we believed we had good operational communication, the transparency around the information was not strong enough and that has started to emerge as an issue. We intended to produce annual statements. In terms of the speed in that regard, only a certain number were coming through and over the next five years there will be a larger number with which to deal. Looking forward, I can consider it in the context of the steps we are taking to improve it. We are committed to taking the steps we earlier outlined and I hope that when we appear again before the committee it will see substantial progress in addressing these issues.