Pearse Doherty (Donegal, Sinn Fein)
Link to this: Individually | In context | Oireachtas source

We will pursue it. Ulster Bank had the systems error that prevented its customers for accessing their accounts and now we are hearing that its systems are incapable of paying back money that the bank wrongly took from its customers. It is concerning that one of our larger banks does not have appropriate systems months later that can pay back its customers. It can debit its customer accounts if it wants to but it cannot pay back the money in an appropriate timeframe. It is not acceptable and we will pursue that with the bank.

I am disappointed by what Professor Lane has said about the prevailing rate issue. It will be a huge disappointment for hundreds, if not thousands, of customers who are arguing that the bank has put them back on the wrong rate. Other members and I have asked the Central Bank to examine this and Professor Lane has informed the committee that he is satisfied that the prevailing rate the banks are putting their customers are on is correct.