Oireachtas Joint and Select Committees

Thursday, 7 December 2017

Public Accounts Committee

Comptroller and Auditor General 2016 Report
Chapter 16: Regularity of Social Welfare Payments
Chapter 17: Management of Social Welfare Overpayments
Chapter 18: Department Reviews of welfare Schemes, Social Welfare Appeals Process, Social Insurance Fund

9:00 am

Ms Joan Gordon:

The legislation does not provide for one but we work closely with the Department. We have turnaround times. It is roughly half and half. In the current processing times of 26 weeks, as mentioned, approximately half is attributable to the file being back in the Department and half being attributed to the appeals office.