Michael D'Arcy (Wexford, Fine Gael)
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The intention of the legislation and the merger of the offices is not to merge two agencies into one and make it worse. The objective is to improve the service and to improve the opportunity for consumers. With the financial products that are in place now there have been examples of consumers being locked out and not getting the opportunity to pursue a case for redress. That is why we are doing this in line with the report.