John McGuinness (Carlow-Kilkenny, Fianna Fail)
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I have to pass on two comments to you. The first relates to Ulster Bank and, again, I do not expect you to comment on an individual bank. The lady concerned had to use her solicitor to get the documents she was entitled to from Ulster Bank. That is not right. The second relates to AIB. The person says that AIB refused to supply them with details on their various accounts and that there is a strong possibility that it illegally removed the person from the valuable tracker rates. How do you expect people not so much to defend but to present a case if their bank is reluctant to give them the details or is dragging its heels in doing so? It is outrageous. Many of the citizens of this country who have pushed themselves to pay their debt every month are not able to afford it and are broken trying to do it. I appeal to you to understand what we are facing.