Oireachtas Joint and Select Committees

Tuesday, 4 April 2017

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector: Quarterly Engagement with Central Bank of Ireland

10:00 am

Photo of Gerry HorkanGerry Horkan (Fianna Fail)
Link to this: Individually | In context | Oireachtas source

When an affected customer is identified, what is the reason for the delay in getting that refund back to that person? In terms of the redress that has been done so far, the average amount is between €30,000 and €31,000. That amount of redress is significant for most people which means, presumably, that they were out of pocket by that amount of money at the start of or during the process and various personal issues may have arisen for them as a result. Is there a compensation element to the amounts they are getting back-----