Oireachtas Joint and Select Committees
Wednesday, 22 March 2017
Committee on Public Petitions
Engagement with Financial Services Ombudsman
1:30 pm
Shane Cassells (Meath West, Fianna Fail)
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I will not go into the individual concerned but that is not the case. These people are engaging with the financial institution and are meeting their payments but there is a technical dispute over a number of issues. Are financial institutions adhering to the ombudsman's guideline not to pursue people when a dispute resolution process is ongoing?