Oireachtas Joint and Select Committees

Wednesday, 22 March 2017

Committee on Public Petitions

Engagement with Financial Services Ombudsman

1:30 pm

Photo of Shane CassellsShane Cassells (Meath West, Fianna Fail)
Link to this: Individually | In context | Oireachtas source

I will not go into the individual concerned but that is not the case. These people are engaging with the financial institution and are meeting their payments but there is a technical dispute over a number of issues. Are financial institutions adhering to the ombudsman's guideline not to pursue people when a dispute resolution process is ongoing?