Ms Caroline O'Sullivan:

I will respond to the question on the level of contacts via Childline. On average, 400,000 children and young people contact the Childline service every year via phone, text and one-to-one web chats. Of telephone calls, 75% come from boys. Nearly the same percentage of online contacts are from girls. It is interesting that boys choose the phone while girls choose the online and text services. Ten years ago, very few boys contacted the service. We differ from every other helpline across Europe, in that they are trying to engage more boys. We have made strides in our ability to engage boys.