Oireachtas Joint and Select Committees
Wednesday, 1 February 2017
Joint Oireachtas Committee on the Future Funding of Domestic Water Services
Public Water Forum
1:30 pm
Mr. Jerry Grant:
We are obliged by the CER to define the objectives of the various programmes of investment that are approved for us. We are measuring them and reporting to the CER with regard to them. The same thing applies to the customer charter. I am happy for the officials from the CER to comment on these matters. The customer charter is very challenging. We have to comply with many strong metrics and report against them. The information in question is available. We will take every opportunity that is available to us to communicate the achievements on a year-by-year or any other basis.