Oireachtas Joint and Select Committees
Thursday, 8 December 2016
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Central Bank (Variable Rate Mortgages) Bill 2016: Central Bank of Ireland
9:30 am
Mr. Bernard Sheridan:
We have a range of powers. There are various codes in place. If it is an issue with arrears, the mortgage arrears code applies.
If it is generally about how they are being treated we have this consumer protection code. They are obliged to comply with all of those requirements, including how they handle complaints and such like. All those rules now apply to the credit servicing firms.