Michael D'Arcy (Wexford, Fine Gael)
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In terms of the analysis, I must declare an interest, in that I am an Ulster Bank customer. As a customer, I have never been asked for information or to engage in an analysis of its services. I am not complaining and I am satisfied with the service that I am provided, both in business and personally. Do the witnesses anticipate that the bank will undertake a customer analysis of what is available, should be available and has been available previously but been removed?