Oireachtas Joint and Select Committees

Tuesday, 22 November 2016

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland: Permanent TSB

2:00 pm

Mr. Jeremy Masding:

The increase in staff is linked predominantly to two issues. First, the cost of regulation of all banks across Europe, including Permanent TSB, has increased materially. It is important that the standards of banking continue to rise and for that reason we have had to invest in our risk governance and control infrastructure. That involves people processing technology. In the area in respect of which Mr. O'Sullivan has responsibility, which is asset management, we have to continue to invest in arrears management because we need to do the right thing for Ireland. As stated earlier by Mr. O'Sullivan, we are trying to avoid repossessions and to provide customers with long-term solutions. The main reasons for the increase in headcount are risk governance and control and continued investment in the arrears management unit, all of which, I suspect, are a good thing.