Oireachtas Joint and Select Committees

Tuesday, 22 November 2016

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Sector in Ireland: Permanent TSB

2:00 pm

Mr. Ger Mitchell:

There are two types of tracker mortgage product. There is a price promise product and a non-price promise product. We sought in the mortgage redress programmes to ensure every customer's contractual right to a price promise was delivered and then on non-price promise trackers, it was as per the contract what that people rolled off to bearing in mind the time they would have matured from their fixed rate. I do not have the exact data points in front of me but approximately 60% of our customers had a price promise and they got that price promise which was between 1% and 2% on average and those on the non-price promise got between 2% and 3%..