Oireachtas Joint and Select Committees

Thursday, 20 October 2016

Public Accounts Committee

2015 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Department of Social Protection
Chapter 9 - Regularity of Social Welfare Payments
Chapter 10 - Roll-out of the Public Services Card
Social Insurance Fund 2015

9:00 am

Ms Niamh O'Donoghue:

Yes. In terms of the basis on which we are operating now, first, the card issues within a matter of days of a face-to-face engagement with the individual. Various verifications have taken place at that face-to-face engagement, including verification of address, mobile telephone number, etc.