Oireachtas Joint and Select Committees
Thursday, 20 October 2016
Public Accounts Committee
2015 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Department of Social Protection
Chapter 9 - Regularity of Social Welfare Payments
Chapter 10 - Roll-out of the Public Services Card
Social Insurance Fund 2015
9:00 am
Ms Niamh O'Donoghue:
The Department rightly has a responsibility to its customers to recover overpayments as quickly as possible. We have been facilitated in doing that through the new system we have put in place but the recovery of overpayments from staff when they have occurred through PeoplePoint is a responsibility for the latter to manage. We have been working closely to ensure that how it is handled is improving and will continue to do so, precisely because of concern over the signal effect.