Mr. Niall Cody:

The strategy is covered by PeoplePoint and there is a national shared services project board, on which I, as chairman of one of the biggest organisations in the State, sit. The board is developing its IT systems, like ourselves, and is carrying out a root cause analysis of specific elements of its overpayments. It is developing a strategy to tackle each of them. Staff in Revenue give out about PeoplePoint because we had a highly developed system and they see it as worse than what we had but there is a concentrated attempt by PeoplePoint and the services board to improve the system. The reality is that the system was rolled out before the IT system was fully developed. The plan is in train, however, and I am very confident that it will bring about a significant reduction in overpayments. I hope to get back to the levels we were at before we were in PeoplePoint.