Dr. Una Burns:

As well as that, the service is designed to support 40 families a month but since January, it has been supporting 50. It is operating at 125% capacity and there is a waiting list of between 25 to 30. Now, by dividing the team over the past few weeks, we have been giving people some kind of service immediately, even if it is just a phone call. If all they need is intervention with the CWO, we can do that with a phone call and in that way are preventing the problem from becoming more serious. However, even through the depression, our service has never been as in demand as it is now.