Oireachtas Joint and Select Committees

Wednesday, 27 January 2016

Joint Oireachtas Committee on Transport and Communications

Electronic Communications Markets: Commission for Communications Regulation

11:10 am

Mr. Jeremy Godfrey:

I agree with the Deputy 100% that it is important to produce accurate information when we can. There are two ways of measuring broadband speeds. One is to get consumers to download some software, while the other is to provide a piece of dedicated hardware in the consumer's house. We ran the pilot test based on the downloading of software. It enabled us to understand its limitations and benefits. The report we published was clearly intended to set out the limitations. We have no interest in making people look good if they are not. We may be a little ahead of the game within the discussion in Europe about what is the best and most accurate way of measuring broadband speeds for the net neutrality regulation. We are completely at one with the Deputy that it is important before consumers sign up, that they be told what they can expect. It is important that there be a verifiable way of measuring whether it is actually happening. We are working with our colleagues in Europe to put it in place. One of the pieces we can give will be our experience of the broadband speeds test.