Helen McEntee (Meath East, Fine Gael)
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It is similar to mobile phone coverage. I have witnessed numerous examples in different households in which the broadband connection was a certain speed, the family knew that that was the speed that they were going to get and they were not expecting a higher speed, and it was then reduced. I heard from somebody who would know what they were doing when it comes to technology that the speed was actually turned down intentionally. Whatever about not getting the top speed, if a person is happy with the average speed but it is suddenly reduced, how is that monitored?