Mr. Gerry Fahy:

In response to Deputy McEntee's other question, it had been our intention to undertake a detailed examination of what we could do to address those issues. However, it transpires that, thankfully, the European Commission has also been concerned about this.

In the recent network neutrality regulation, which was produced in November, a section was added at the last minute which requires operators that provide internet services to have a clear and comprehensible explanation of the normal minimum and maximum download and upload speeds and to advertise these. Therefore, the obligation has been placed at the European level, which we can now deploy at the national level. It requires enforcement regulations to be enacted at the national level, but there is also some work to be done among the European regulators at the Body of European Regulators for Electronic Communications, BEREC, to agree a standard way of interpreting and measuring performance under that particular clause and the types of remedy and actions of enforcement to be taken-----