Mr. Tom Hayes:

I am on the steering group in respect of Leader which will, hopefully, help to ensure there is some form of commonality. A protocol will be developed in the coming weeks to ensure there is not grant shopping or a significant overlap and that there is a fairly clear roadmap with regard to who people should go to for support.

A lot of effort has gone into ensuring the LEO project is a success. I mentioned earlier the client survey we undertook, to which we got over 700 responses from the clients who actually used the services of the local enterprise offices. This survey attained a satisfaction level of 75%, which was very encouraging, although there is always room for improvement. There are always challenges and there is always further work to be done. With regard to the specific case mentioned by the Deputy, we would be happy to deal with it.