Susan O'Keeffe (Labour)
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I thank the Ombudsman. The fact this is the first own initiative, so-called, taken in 30 years is worthy of recommendation. Mr. Tyndall made a number of recommendations which were accepted in full by the HSE, and he asked its officials to put the complaints procedure in place. What timeline has he sought? Given the Ombudsman is the last resort rather than the first, if the HSE starts to flag that complainants have recourse to the Ombudsman, is he inviting a channel of complaint? These are relatively minor issues but I do wonder.