Mr. Fintan Gorman:

-----for the positive way they engage. Nothing beats human interaction. No amount of computer interaction, machinery or anything else can beat having people. Soldiers on the ground is the best way to impress and to provide any service.

However, I can again offer a snippet on how that can be improved. I said that any investment we would get would be used wisely. If we get extra staff and if we got new, improved legislation, we could have a new situation. We spend a great deal of our time on one prosecution. The amount of paperwork involved and trying to get it processed and get it through takes up an inordinate amount of time. If we had investment in IT, we could create a platform where that could be dealt with.

We could create an IT format for dealing with reports for the OPW on flooding and similar issues. The format could be available there rather than people having to start from the ground each time. The potential exists therefore for some investment in IT and an increase in staff in order to radically improve the output, performance and productivity of the organisation.