Mr. Jerry Grant:

As a company, we do not have ISO certification. Ours is a very new company and it is something at which we will look. Over time we will look at applying ISO 9000, ISO 14000 and ISO 55000 standards. They are part of a management system standard we would expect to apply in the next few years. Very few companies of our scale apply that standard. Very few utility and construction companies apply that standard.

There are 225,000 non-domestic meter boxes in the ground, practically all of which have grade C covers on streets with heavier traffic because they are in commercial premises. There are some instances of broken covers. They were put in by the local authorities and their contractors. In some instances, clearly, there were workmanship issues.

In the main the number of failures is very low. It has not been a problem for the local authorities to address the issues that arose that required occasional replacements.