Oireachtas Joint and Select Committees

Wednesday, 10 June 2015

Committee of Inquiry into the Banking Crisis

Nexus Phase

Ms Mary O'Dea:

I wasn't involved. At that stage, I would have been the consumer director and my role around the guarantee was very specifically in relation to consumer information. A lot of people were very worried about their savings and we would get phone calls at about five times our normal phone calls of 100 calls a day, so it was up to about 500, people worried about their savings, and so myself and my team were trying to provide appropriate and correct information because the situation was constantly moving and also preparing contingency plans with the retail banks at line level to make sure that there wouldn't be a large retail run on a bank. So, my role was very much around the consumer issues at that time.