Ms Róisín Molloy:

Yes. I never went on the telephone and we never went to a meeting without statistics and having researched every policy and the backgrounds and roles of the people we were meeting. It was very much about feeling completely isolated and that we were up against the system and wondering where we would go if the head of advocacy could not support me. At the end of the conversation I asked him what was his title. He told me that it was head of advocacy and I asked him what it meant. He explained what advocacy was and I said I had never felt so alienated and put down by somebody in that position. It epitomised the wall and the complete disdain with which they had treated us. We were treated with disdain. They hated us.