Oireachtas Joint and Select Committees

Thursday, 7 May 2015

Public Accounts Committee

2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service

See the whole debate « Previous speaker Next speaker »

10:00 am

Mr. Mark Griffin:

It is down to the emergency services. ECAS responds to the call, with 0.6 seconds being the average speed of answer. The routing time to the emergency services is approximately six and a half seconds. The average call handling time by the emergency services is 33 seconds.

Add your comment