Oireachtas Joint and Select Committees

Tuesday, 16 December 2014

Joint Oireachtas Committee on Health and Children

HIQA Review of National Ambulance Service: Health Service Executive

6:25 pm

Mr. Martin Dunne:

Senator Colm Burke raised questions about the number of supervisors on call, etc. Each ambulance station would have a supervisor on the ground. Some have two to three while others one. They used to be known as general duty supervisors but are now part of an operational crew. Part of their duties are to respond to calls, as well as undertaking supervisory duties. Sitting over that are resource managers who look after a cluster of stations and, depending on rostering, are on duty from eight o’clock to four, nine o’clock to five or seven o’clock to seven. On top of that, there are performance managers who work across the country. That is the way the escalation process works up through from the stations. There may be some days when there is no supervisor on board or on duty but this would be down to annual leave or sick leave. It is the practice to have supervisors rostered for every day.