Mr. Phelim Quinn:

I wish to address the specific points made by Deputy Maloney. To be clear, we met a significant number of staff, on the ground, as part of the focus group discussions. I had limited but some experience of that and we saw a very significant range of very dedicated staff that are very committed to doing a good job. We have also seen that the National Ambulance Service has transitioned from what it would have said was a patient transport service to quite a technical and well versed clinical service. We need to see that service move forward in an improved way using a properly managed change management process.