Paul Murphy (Dublin South West, Socialist Party)
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There are definite lessons for Ulster Bank and other banks about outsourcing.

On the more general question of outsourcing, it is an illustration of how obstructive the bank's answers to the questions on outsourcing are. We asked whether it could provide details of the number of outsourced staff and the companies from which it outsourced staff and the reply referred us to the answer to question No. 13 which asked what functions had been outsourced in the past 12 months, to which the answer is that the bank has not outsourced any function.