Oireachtas Joint and Select Committees

Wednesday, 12 November 2014

Joint Oireachtas Committee on Public Service Oversight and Petitions

Role and Remit: Financial Services Ombudsman

5:10 pm

Mr. William Prasifka:

Yes, and by the clarity of the questions posed. The questions must be asked in a way which enables people to understand fairly the information being elicited from them. I was asked about cases relating to motor cars and contaminated petrol and diesel laundering. In four and a half years, I do not recall a single case of this nature coming across my desk. This does not mean that we have not dealt with such cases but I believe there would be fewer than a handful of them. In such cases we would be obliged to examine the contract terms to establish what is covered. We would also need to establish whether those terms were interpreted fairly and reasonably. Again, this is not something which represents a significant part of our work.

My legal adviser will correct me if I am wrong but I understand that NAMA is not a regulated financial services provider. As a result, it does not come within our remit.