Oireachtas Joint and Select Committees
Wednesday, 15 October 2014
Joint Oireachtas Committee on Education and Social Protection
Pathways to Work: Department of Social Protection
2:45 pm
Mr. John McKeon:
If they do go down that route they will have to do it in addition. We have them fully occupied at the moment; we have increased our referrals to them by 60%, so they will have to do it in addition to their separate contractual commitment to the Department. We will be undertaking the customer surveys, that is a critical aspect and we will be setting minimum levels of satisfaction which will have to be achieved for providers to get full payment. On the staff, all of the bidders have set out the kind of person that they want to recruit in terms of somebody who has qualifications, some experience or the aptitude and ability to operate professionally in the role. I do not want to get too much into it because they are going down that process now, starting to recruit subject to contract. Certainly in the UK, and I am not saying they will do that here in Ireland, they would have recruited people with degrees in psychology or so on, fresh out of college, along with a mix of people who would be experienced in the recruitment industry, and others who have experience working in HR in companies. There has been a mix and they propose to follow the same mix.
There were some other questions relating to the labour market, emigration, disability and so on. Perhaps Mr. Corcoran would like to come in.