Oireachtas Joint and Select Committees

Wednesday, 1 October 2014

Joint Oireachtas Committee on Public Service Oversight and Petitions

Role and Functions: Office of the Ombudsman

5:00 pm

Ms Bernadette McNally:

Traditionally over the years we have monitored people who have come to us and to whom we were unable to provide a service. We direct them somewhere else if there is somewhere else but if they have nowhere else to go, we note that. This has formed the basis of speeches over the years in which we have asked for additional bodies to come under our jurisdiction. Over the years, many of the bodies that were brought under our jurisdiction under the 2012 Act were the subject of complaints with which we were not able to help people. We continue to monitor such cases and we will be reporting on them in our annual reports. We will, therefore, have a detailed breakdown on them which we can share with the committee at any stage.