Mr. John Hennessy:

They are. Of the cards, 80,000 were withdrawn because people chose not to renew or did not follow up on correspondence. A further 5,953 were found to be related to deceased persons while 8,735 were refused and 2,763 were removed by general practitioners in the normal way. The 2,763 figure includes deceased patients as well. That comes to 97,000. To balance that out, 49,184 new cards were added in the same period, of which 5,478 were granted on a discretionary basis. The interesting pattern is the net reduction. For a period of approximately eight years, we saw a net month-on-month increase.