Oireachtas Joint and Select Committees

Thursday, 12 June 2014

Public Accounts Committee

2012 Annual Report and Appropriation Accounts of the Comptroller and Auditor General
Vote 38 - Health
Vote 39 - Health Service Executive
Chapter 21 - Budget Management in Health Service Executive
Chapter 22 - Eligibility for Medical Cards

12:20 pm

Mr. John Hennessy:

Can I make one reply to the earlier points about people being notified in the pharmacy that their medical card has been cut off? There is an important point to be made in terms of clarification there. What we have always tried to do is to strike a balance between control and customer service essentially, and sometimes that is not easy to achieve, but for people who are over 70, for instance, there is a notice issued of a review four months out from the review date. That is the first point of contact.