Mr. Phelim Quinn:

In such circumstances, one of our first actions is to assess compliance with standards and regulations, and an issue would be escalated on the basis of the general standard of the home. If there are specific issues we liaise primarily with the HSE about the potential replacement of a care scenario for a particular vulnerable adult. It comes back to the point in my presentation about the requirement for better national policy and legislation that clarifies that. There are times when we feel slightly hamstrung about how we can move some of these issues forward.