Mr. Paul Carroll:

I agree entirely. We must use multiple channels and interfaces. I refer not only to communication by the Department but also by the other partners.

In Ballymun, we are fortunate in having the Ballymun Regional Youth Resource, BRYR, a youth centre that is engaging with the most marginalised people.
We have been examining what we say to people and how we say it. This is just one of the ways in which we are communicating. As some of the literature that traditionally issued from the Department might be seen as formal or turgid, this is a way of brightening it up and getting a message across. We have a youth website, youthguarantee.ie, which we are using to communicate with people. We had Facebook and Twitter accounts in respect of the youth guarantee, but I was concerned that they had insufficient back-end resourcing. We should not publish a site unless people are able to respond at the other end. It is using-----