Mr. John Trethowan:

Yes. The fees for the Credit Review Office range from €100 to €250 and one may get consultancy worth more than €1,000 from a reviewer on the way through. When appeal cases are successful and subsequently go into arrears, we have done some research and our figures are lower than what has been quoted in this room. I will use the figures used by one of the banks that a third of the appealed cases had gone into arrears subsequent to us asking for the money to be loaned. To turn the figure around, that means two thirds of the appeals were good, and that is after they came through a bank's initial credit process, were declined, and went through an internal appeals process. I dispute the figure of one third of cases going into arrears, but even if it is used, two thirds of the appeals that came to us should have been granted credit in the first place.