Ms Niamh O'Donoghue:

It is very difficult to single it out because all staff have a control responsibility in processing claims. I have given the Deputy the numbers of staff who are dedicated, whose job is control and nothing else. Beneath this there are control sections in every local office, in all areas in which schemes have headquarters.

We have put new measures in place - for example, new data matching so that once a claim is in payment we are actually interrogating the eligibility and the information we hold on people. We have provided new and enhanced training for staff. These measures are all to do with raising awareness about control and also refining the tools we use both in terms of the processing of claims in the first instance and the review and examination of claims once they are in payment.