Professor Patrick Honohan:

That the banks, having made efforts to be compliant with the code of conduct on mortgage arrears, have asked themselves what they are going to do with the people in question. They have not received any response from them and have asked themselves whether they have gone through the process. They see that they have gone through it and that they must meet the targets set and that they had better send the letters. I am sure that is happening, but I am not particularly upset about it because the letters would have had to be sent in any event. As the Deputy said, we have been sitting here for five years, with the banks wondering what they would do with the people in question but doing nothing. They did nothing, but now, at least, they are sending letters.

This is becoming a matter of concern. It is not just about letters but civil bills and other legal proceedings.