Mr. Richie Boucher:

We have to use a standardised definition because obviously we are looking at accounts here. I will answer the Senator's final question first. The definition is a customer who has defaulted, that is, he has missed payments for 90 days plus or having done an independent assessment, the bank is at likely risk of loss. SME loans from the bank at the end of December amounted to €10.3 billion of which defaulted loans amounted to €2.7 billion. Defaulted loans as a percentage is 27%. The impairment provision we have made against that of potential loss is €1.4 billion. Our provision coverage ratio, therefore, is 50%. That is the definition we use. It is a standardised definition to make sure that it is consistent across the industry.

With regard to the ISME survey, my colleagues have met ISME. I am not looking to disparage it. I am just saying there is a range of different surveys. We are aware of the kind of questions-----