Oireachtas Joint and Select Committees

Wednesday, 9 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Permanent TSB and AIB

12:25 pm

Mr. David Duffy:

I will define the principle before asking Mr. O'Connor to discuss the cases. I have seen a great deal of commentary on the issue of write-offs. The one point I would like to make is that this is not about a policy but a simple reality. If we judge that a person has an amount of debt that will never be repayable, we sit down with the customer and seek to do two things, namely, keep him or her in his or her home and maximise value to taxpayers. Different banks have different processes. If, at the end of the process, one knows the debt is not repayable, one deals with it in such a manner that the person stays in his or her home and we end up maximising the value over the term. Whatever numbers the Deputy sees are not relevant. The principle is very consistent and is designed to prevent legal processes from becoming repossessions. Mr. O'Connor will answer the specific question on point 4.